PRIVACY POLICY

 

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

Mailing List

By purchasing from La Femme Fleur you agree to be automatically added to our (e-mail) mailing list. You can unsubscribe at any point using the link in our newsletter, you can also unsubscribe by emailing us at flowers@lafemmefleur.co.nz with “unsubscribe” as the subject line.

 

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information, at anytime, by contacting us at flowers@lafemmefleur.co.nz

 

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

 

PAYMENT

La Femme Fleur works diligently to protect the security of all of your personal information, including your credit card information. We have partnered with Stripe to provide a secure payment system.

At La Femme Fleur, your personal online security is important to us. Our website uses the industry standard security protocol Secure Sockets Layer (SSL) to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system interfaced with Stripe that encodes sensitive information like your credit card number when it passes through the internet.

The Stripe Privacy Policy can be viewed at https://stripe.com/nz/privacy

 

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with full 256 bit encryption.

 

Web browser cookies

Our Site may use “cookies” to enhance your experience. Users’ web browsers places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

La Femme Fleur may collect and use your personal information for the following purposes:

To run and operate our site. We may need your information display content on the Site correctly.

To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Sharing your personal information

We do not sell, trade, or rent your personal identification information to others. We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.